Effective Date: March 7, 2025
Spoclearn Private Limited ("Spoclearn", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, visit our website, or interact with us in any way.
By using our website or enrolling in our training programs, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
Full name
Email address
Phone number
Job title and organization
Mailing/billing address
Identification documents (for certification, if applicable)
b. Payment Information
Billing details
Credit/debit card or bank transaction data (handled securely via third-party payment gateways)
c. Technical Information
IP address
Browser type and version
Device information
Usage data through cookies and similar technologies
d. Course and Certification Information
Courses enrolled
Attendance and participation records
Assessment scores and certification details
2. How We Use Your Information
We use your information to:
Process your registration and payments
Deliver training, assessments, and certification services
Communicate course updates, schedules, and relevant announcements
Improve our services and user experience
Send newsletters, offers, and promotional materials (only if you opt in)
Comply with legal or regulatory obligations
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Accrediting Bodies or Certification Partners: (e.g., PeopleCert, EXIN, PMI, and other governing bodies ) for issuing certificates
Service Providers: Such as trainers, exam proctors, payment processors, email and CRM service providers
Legal Authorities: When required to comply with legal obligations or court orders
4. Data Retention
We retain your personal data only for as long as necessary:
To provide the services and support requested
To comply with legal and regulatory obligations
For internal business analysis and record-keeping purposes
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
6. Your Rights
As a user, you have the right to:
Access, update, or correct your personal data
Withdraw consent at any time (for optional communications)
Request deletion of your data (subject to regulatory compliance)
Object to certain types of data processing
To exercise your rights, please contact us using the details in Section 9.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no internet-based service is completely secure.
8. International Data Transfers
If you are accessing our services from outside India, please note that your data may be processed and stored in India or other countries where our partners operate. By using our services, you consent to this transfer.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, you may contact us at:
Spoclearn Private Limited
Address: No.8/2, Novel Office Centre, Halasuru Road, Bangalore, 560042, Karnataka, India
Email: info(at)spoclearn(dot)com
Phone: +91 83417 05065
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised "Effective Date." Please review this policy periodically.